Personalisation

Updated 2 hours ago by Carmel Membery

Riff Raff Sleep Toys are currently offering personalisation on our plush toys. Personalisation can be purchased at the time of ordering for $15.00.

Please note this is NOT embroidery.  Our personalisation, similar to many other retailers, is actioned using HTV (Heat Transfer Vinyl). Embroidery simply does not last the wear and tear these cuties endure over the years.

Our service is limited to 12 letters and can include hearts, stars or moons. The colours currently for offer are Metallic Gold, Metallic Silver, Rose Pink, Sky Blue and Black. The entire name and symbols are printed in one colour only. Alternating colours are not available

Shipping Personal Pals-

Allow up to 7 Business days for the completion and dispatch of your order. During promotions and peak trade periods please allow up to 14 business days.

Adding Express Ship does not void this dispatch time. Express ship just ensures the postie will get it to you faster once complete.

All customers have a 24 hour window to make any changes to your Personalisation choice before the toy begins this process.

Please note, the Personalisation vinyl on your pal is not covered by warranty. Please see our Washing and Caring Guide to ensure the longevity of the name.

Same Day Delivery of Personalised Pals-

Order by 4pm and receive your personal pal order the NEXT business Day.

Local Pick up of Personalised Pals-

Selecting Personalisation at the time of ordering your Local Pick up order, attracts a 5 business day between placing your order and being ready for collection.

Due to the uniqueness of every babies name, spell checking is YOUR responsibility.  Spelling is such a sensitive topic for some and we are no longer able to follow up if we think something may be incorrect due to a typo.  We will cut and press what is on the order which will mean no exchange or refund will apply to your pal if you have typed something incorrectly.  So please check the spelling before finalising your order   

Important:  Due to the permanent nature of HTV any purchase of a Riff Raff & Co sleep toy that is personalised is excluded from 'change of mind' returns policy. The plush toy and your sound box are of course still covered through our normal warranty policy. SHOP NOW

Please see samples of both CAPITAL LETTER and lower case letters here. The Font is Architect Daughter and the letters sit 1.5 inches high on the blanket

Our Customer Experience Team is always here to help

hello@riffraffbaby.com

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